FAQs
Are you taking new clients?
I am a boutique studio and only have limited space for clients. I take a small group of clients and then close my books. This allows me to give my clients the best possible experience in my studio.
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Private 1-on-1 (30 or 50 minute sessions) may be available by appointment. Reach out if you are interested and I'll see if I can find you a spot. ​
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I am not taking any new clients for Trio sessions (as at September 2025). ​
How do I get started?
New clients start with the Wellspring Starter Pack. This included a 50 minute 1-on-1 initial assessment, 3 x 30 minute Express Private sessions, a pair of Moveactive grip socks to wear in the studio and a personalised program curated unique to what your body needs.
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These sessions allow me to work with you and get a good understanding of how you move, what your goals are and allows you, as a new client to the studio, to get familiar with the equipment and how a session runs.
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What are your Group Trio classes?
Pilates Group Trio classes (max 3 clients) are run:
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Monday 8.30am, 9.30am, 10.30am,11.30am and 5.00pm and 6.00pm
Tuesday No Trio classes
Wednesday 5.00pm and 6.00pm
Thursday 8.30am, 9.30am, 10.30am and 11.30am
Friday 8.30am, 9.30am and 10.30am
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There are a variety of times available to book online for Private 1-on-1s or the initial assessment. If the times don't suit, no issues, just pop me an email and we can find a time that works.
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What do I bring to class?
A water bottle, non-slip grip socks and wear clothes you can move in. Grip socks (Move Active brand) are for sale in the Studio for $15.95 if you don't have any! Grip socks must be worn for safety reasons.
What equipment will I use in a class?
You will use the Reformer, a Wunda Chair, a Trapeze Table and small apparatus for mat-based exercises. The equipment is top of the range Balanced Body, made in the United States and a dream to work out with!
What pack should I buy?
See Plans and Pricing for options. You might want to start with some Private 1-on-1s if you are brand new to Pilates or prefer to workout alone. You can also mix up your sessions with Trios as well as Express Private 30 minute classes. Have a chat to me in the studio and we can find what works best for you.
How often should I do Pilates?
This is a complicated question and will depend on many factors including your health, budget, available time, if you have any injuries, working towards a particular goal, what other exercise you do... just to name a few.
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If you are new to Pilates or trying to improve strength/mobility faster, I suggest 2 sessions a week. This will help you get into a new routine and see results. Mostly I am focused on my clients being consistent. Once a week is perfectly fine for a Pilates session as part of your exercise routine - just keep turning up and you will see positive results.
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If you need help being accountable and consistent then check out our Memberships. This is a 12 week commitment with either 1 or 2 sessions per week with a weekly deduction. No long term fixed contracts, it's about setting you up for success and spreading the cost of your sessions in weekly payments instead of upfront.
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What are your payment terms?
Classes should be booked online using this Fit by Wix app.
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Having trouble booking online? Just ask, I am happy to help.
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Please note, all packages are non-transferrable and non-refundable. There are some exceptions to this (eg injury with medical certificate) so if in doubt, just asked in studio and we can work something out.
What can I expect at an Initial Consultation?
This is a 1-on-1 session where we discuss any health/medical issues, what you want to achieve out of Pilates and then assess how you move. It's not a pass/fail test! It's about finding the right exercises to help you move better, gain strength and mobility. This way I can target a program to your specific needs.
What are your cancellation terms?
This is a small business. I kindly ask that you cancel more than 24 hours before your class so you don't forfeit your booking. This is not to punish you - I am a small business that wants to stay open! I appreciate your support with my cancellation policy.
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You can reschedule or cancel your session via the Fit by Wix app. If you need help - just ask!
What if the time for an initial assessment doesn't suit me?
Pop me an email at hello@wellspringpilates.com.au or use the "Contact Us" form on the website and I will find a time that works for everyone!
I am seeing a health care professional, can I still come to Pilates?
Yes! I am already working with physiotherapists, chiropractors, osteopaths, Occupational Therapists, and a GP for my current clients. If you have been told by a medical professional not to exercise due to injury, pregnancy complications or other reasons, I do ask that you wait until you have medical clearance to exercise again. Got questions? Get in touch.